Crystal Natalino is a Registered Psychotherapist at Peace of Mind CBT with more than 25 years of experience supporting individuals and families through complex emotional, psychological, and life challenges. Her work is grounded in empathy, evidence-based practice, and a deep respect for each client’s lived experience, particularly those shaped by trauma, grief, and high-stress environments.

Crystal practices from a trauma-informed, client-centred perspective, integrating Cognitive Behavioural Therapy (CBT), Cognitive Processing Therapy (CPT), and Narrative Therapy. A central focus of her work is understanding how early childhood experiences and intergenerational patterns influence present-day thoughts, emotions, relationships, and coping strategies. By helping clients uncover the roots of distress, Crystal supports meaningful symptom relief, emotional stability, and long-term resilience.

A significant area of Crystal’s clinical focus is working with first responders and frontline professionals. She understands the cumulative impact of repeated exposure to trauma, operational stress, and moral injury, as well as the unique cultural and psychosocial stressors faced by those in emergency and service roles. Crystal provides tailored, evidence-based support to help first responders navigate PTSD symptoms, anxiety, depression, grief, anger, relationship strain, and identity challenges—while strengthening coping skills and psychological resilience.

Crystal’s clinical expertise spans a wide range of concerns, including PTSD, complex and intergenerational trauma, grief and loss, anxiety and depression, sexuality and intimacy issues, anger, and interpersonal relationship difficulties. Her therapeutic style is collaborative and multidisciplinary, drawing from trauma-focused modalities and the biopsychosocial model to address the full context of a client’s experience. She is also a WSIB-approved psychotherapist working under a psychologist, providing specialized care for individuals recovering from workplace injuries.

Crystal holds a Master’s degree in Counselling Psychology from Yorkville University, an Honours Bachelor of Science in Psychology from the University of Guelph, and a Psychology Research Skills and Analysis Diploma from the University of Guelph. She has completed extensive professional training in Trauma-Focused CBT (TF-CBT), Cognitive Processing Therapy (CPT), grief education, couples counselling, intensive sex therapy, mental health and addiction, and trauma related to sexuality, loss, and death and dying. Her ongoing professional development reflects a commitment to providing ethical, informed, and compassionate care.

At Peace of Mind CBT, Crystal is known for creating a safe, supportive, and non-judgmental space where clients can explore difficult experiences at their own pace. Her approach emphasizes trust, collaboration, and curiosity, helping individuals reconnect with their strengths, deepen self-understanding, and move forward with greater clarity and confidence.